Does it guarantee you SLA? SLA – Service Level Agreement – is an agreement between you and the contact center service provir, guarantee you a specific level of service availability. If you don't have such…
Prictable inpennt of exchange rates, and at the same time adjust to Polish realities. The Focus sk customer ticket software is available in the cloud, with extensive support from specialists and a service sk, sign…
Its security pends on many factors, so we strongly recommend a cloud solution. Then you are only interest in certificates and relevant provisions of the contract with the supplier. You don't have to al with…
Whether the service requires passwords and what they are: easy-to-break ” will suffice, do they have to be complicat, and whether they ne to be chang periodically. Does the system automatically log out a user…
The system will automatically tect the client's. Language and adjust system messages to it; set all messages, scripts, templates or automatic emails in the client's language; set any number of languages within one system; if…
It also means that you may come into contact with different work cultures. Americans, Germans and Japanese approach business differently. Work with a Polish company, you know what to expect, it is also harr to…
The principle of data confintiality - lawyer's comment The basic principle of the provision of any electronic communications service is the principle of confintiality. Accord to the ePrivacy project, any interference with electronic communications data…
By mak it easier to track us or reveal information about private or intimate controls of our lives. Guarantee the confintiality of data from electronic communications to such a wi extent will certainly contribute to…
Lewiatan Conferation, Polish Chamber of Information Technology and Telecommunications, International Advertis Association IAA Poland, Organization of Market Opinion Research Companies, Startup Poland and ZIPSEE Polska Cyfrowa. These entities ask the Ministry of Digitization, the Ministry…
Regulation is to be ensur by the possibility of impos. Severe financial sanctions by the supervisory authority competent in the field of personal data protection. The amount of penalties indicat in the ePrivacy provisions is…
Accord to Privacy web browsers are to be us as locks that. Will allow end users to prevent access to or storage of information from their end vice (for example, a smartphone, tablet or computer).…
Thanks to this, we can focus on the velopment book capacity. We are in constant contact with our supervisors from Focus Telecom Polska - in addition to ongo support, we receive proposals for new solutions,…
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