Does it guarantee you SLA? SLA – Service Level Agreement – is an agreement between you and the contact center service provir, guarantee you a specific level of service availability. If you don’t have such a contract, you have no assurance that your contact center will be operational when you […]
Daily Archives: March 6, 2023
75 posts
Prictable inpennt of exchange rates, and at the same time adjust to Polish realities. The Focus sk customer ticket software is available in the cloud, with extensive support from specialists and a service sk, sign and velop by a Polish company. Want to learn more about help sk systems (ticket […]
Its security pends on many factors, so we strongly recommend a cloud solution. Then you are only interest in certificates and relevant provisions of the contract with the supplier. You don’t have to al with hir security, sett up alarms and install emergency generators. Look for more information about call […]
Whether the service requires passwords and what they are: easy-to-break ” will suffice, do they have to be complicat, and whether they ne to be chang periodically. Does the system automatically log out a user who has not perform any activity for a certain period of time ( minutes)? Does […]
The system will automatically tect the client’s. Language and adjust system messages to it; set all messages, scripts, templates or automatic emails in the client’s language; set any number of languages within one system; if you want, you can leave the. Consultant’s panel in Polish, or you can also adapt […]
It also means that you may come into contact with different work cultures. Americans, Germans and Japanese approach business differently. Work with a Polish company, you know what to expect, it is also harr to make mistakes and blunrs result from cultural differences. Finally, when us the Polish ticket system, […]
The principle of data confintiality – lawyer’s comment The basic principle of the provision of any electronic communications service is the principle of confintiality. Accord to the ePrivacy project, any interference with electronic communications data , such as listen, eavesdropp, storage, monitor, scann or other interception, supervision or process of […]
By mak it easier to track us or reveal information about private or intimate controls of our lives. Guarantee the confintiality of data from electronic communications to such a wi extent will certainly contribute to strengthen the security of digital services and increas the comfort of us the Internet.” In […]
Lewiatan Conferation, Polish Chamber of Information Technology and Telecommunications, International Advertis Association IAA Poland, Organization of Market Opinion Research Companies, Startup Poland and ZIPSEE Polska Cyfrowa. These entities ask the Ministry of Digitization, the Ministry of velopment and Polish MEPs to take action to introduce the necessary amendments to the […]
Regulation is to be ensur by the possibility of impos. Severe financial sanctions by the supervisory authority competent in the field of personal data protection. The amount of penalties indicat in the ePrivacy provisions is intend to act as a terrent. Against breach the provisions of the regulation, but also […]
Accord to Privacy web browsers are to be us as locks that. Will allow end users to prevent access to or storage of information from their end vice (for example, a smartphone, tablet or computer). Sett your browser preferences regard cookies. Will automatically apply to all websites visit by the […]
Thanks to this, we can focus on the velopment book capacity. We are in constant contact with our supervisors from Focus Telecom Polska – in addition to ongo support, we receive proposals for new solutions, such as SiteCall, which generates several dozen additional contacts with guests every day.” Karol Pilch, […]
