Solutions motivat by the sire to ruce the costs of do business, has contribut to the creation of companies offer CaaS services(Communication as a Service), initially fin as Host IPBX in the cloud comput mol. CaaS tempts not only with a short implementation time and lower connection costs, but also with no service implementation fees or a low activation fee, a fix subscription pend on the number of services us, most often measur by the number of numbers or telephones us. CaaS gave customers, especially from the SME sector, the opportunity to use morn communication tools.
Which until now were reserv only
For corporations. In addition, customers were offer a much wir range of services – in addition to the standard ones they are us to in ISDN solutions, integrat services are also available: efax, IVR, call record, call reports, statistics, call center, contact Azerbaijan Mobile Number List center, tele and vioconferences, sometimes even crm. UCaaS The next stage in the velopment of business communication tools are UC (Unifi Communication) systems, also implement in the as a Service ( UCaaS ) mol, giv the company the ability to communicate with customers and employees through many channels, IP telephony, SMS, Instant Messag, Unifi Messag , email, tele and vio conferenc, presence. UCaaS is primarily about optimiz.
Business processes relat to communication
Achiev financial benefits by ruc the time spent by employees on communication. Thanks to the use of UC, a company of employees can save , work days per year (source: DIGIUM). IDC estimates that the UC segment will be worth $ . billion BTC Database EU in EMEA in . Users and the trend call consumerization have a fundamental impact on the velopment of communication solutions. Today’s communication tools are suppos to be simple to use, but at the same time rich in functionality. They are suppos to connect us with a select person or give us access to an account on a social network site.