Many people misunderstand about e-commerce. As easy as creating a website, enter the product and bom! The online store is ready to receive customer orders 24 hours a day, 7 days a week!
Many people think that when an e-commerce website is ready, it is like a virtual store located in a large supermarket that is visited by thousands of people. In fact, it is like a virtual store located in the most remote location on earth.
From my experience, many people fail in e-commerce because they cannot master the technical aspects of managing an e-commerce website. You may have a lot of business experience, know everything about products, inventory, marketing and sales. It is still not enough to be successful in e-commerce.
You need to master the knowledge of online marketing such as seo, analytics, adwords, facebook marketing, remarketing and many other related knowledge. In fact, to adapt common sales knowledge such as upselling and cross selling in an e-commerce website requires specific technical knowledge of the website.
Misunderstanding not caring about customer trust
Did you know that statistics show that 98%-99% of e-commerce website visitors do not buy during their first visit? Customers do not buy through e-commerce without establishing the reliability of the website they visit.
It may be completely different from the manual online close. Sale business using whatsapp (or facebook messenger) because through. That platform telephone number list we have the opportunity to interact with customers directly. Selling through. E-commerce, we don’t have the opportunity to interact with visitors and it makes. The process of building trust and subsequently the sales process more difficult to happen.
I think there is no need to wait for sales to reach hundreds of thousands or millions before using e-commerce. What e-commerce actually offers is a platform that not only functions as a product salesperson, but it also serves as a place to receive & manage orders, receive payments, store customer data, customer service and receive customer purchase experience feedback(testimonials.
Misunderstanding you don't need to know technical skills
A common problem in online business that is managed manually (accepting orders using whatsapp etc) is that it is not able to serve BTC Database EU customers 24 hours a day. The process is manual and customer data storage is manual. A salesperson has a limited capacity of how many orders a day can be received and managed. Business is unable to grow because there are many constraints in terms of systems and capabilities.
E-commerce is a solution for business owners who want to launch sales, receive orders, receive payments, customer service, store customer data, and customer feedback (testimonials). So it is not limited to the size of the business whether big or small.